Hi,
After purchasing a mobile license for hockey and successfully connecting to the desktop app, the trial overlay will pop up on even the slightest momentary connection hiccup. Every time this occurs I have to stop and restart the desktop app to get rid of the overlay. It's extremely aggravating and a major hassle while trying to broadcast a game.
Nate
License Trial Overalay On Connection Hiccup
- livescore-team
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Re: License Trial Overalay On Connection Hiccup
hi nate
ok wow that is totally new to me and something that needs to be fixed of course.
so first thing would be:
is this a trial watermark due to the iOS remote or a previously added trial license in the desktop? (just to be sure)
so does it say something like "trial remote..."
technically (what i know) this shouldnt even happen...
mhm...could you contact me at [email protected] please?
then we can focus on that
thanks
christian
ok wow that is totally new to me and something that needs to be fixed of course.
so first thing would be:
is this a trial watermark due to the iOS remote or a previously added trial license in the desktop? (just to be sure)
so does it say something like "trial remote..."
technically (what i know) this shouldnt even happen...
mhm...could you contact me at [email protected] please?
then we can focus on that
thanks
christian
Re: License Trial Overalay On Connection Hiccup
I was running a trial license as well to try out some custom scoreboard stuff. I disabled that today and had no issues. So maybe the desktop trial license and full remote license don’t play well together?
- livescore-team
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- Joined: Sun Sep 13, 2020 11:54 am
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Re: License Trial Overalay On Connection Hiccup
Hi
yes, if a trial license is active in the desktop app, then a random watermark will be displayed
great that it works now
thanks for letting me know
cheers
christian
yes, if a trial license is active in the desktop app, then a random watermark will be displayed
great that it works now
thanks for letting me know
cheers
christian