X-Keys won’t stay connected

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PuckdropProductionz
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Joined: Fri Sep 10, 2021 10:18 pm

X-Keys won’t stay connected

Post by PuckdropProductionz »

We just switched from a subscription to a hockey-only product. Previously we had no issue with x-keys

Now livescore won’t maintain its connection to x-keys. No matter what we try whenever we hit “connect” the Xkeys lights up blue but as soon as we close out of the x-keys setup screen the x-keys shuts off

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livescore-team
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Re: X-Keys won’t stay connected

Post by livescore-team »

Hi

thank you for this

I think we are already talking in the support on this.

so X-Keys does work as long as a matching sports package (or higher license) is existing.
So this is not related to a license problem or anything I think.
From what I saw, it could be that its just not enabled when starting the engine of Live Score.

i hope this helps

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